Not every crack means an emergency, but some signs justify prompt professional assessment, especially where damaged concrete is overhead or reinforcement is exposed.
Falling or loose concrete
Keep people away from areas where pieces are actively falling, bulging or visibly loose.
Exposed steel and expanding cracks
Exposed corroded reinforcement, rapidly changing cracks or larger spalled areas deserve early assessment.
Structural concerns
If there is obvious deformation, major cracking, movement or concern about structural capacity, seek appropriately qualified engineering advice rather than relying on a cosmetic repair quote.
What to do next
Take clear photos of the wider area and close up damage, note the property location and where the concrete is situated, then arrange an on site assessment so the repair scope can be priced accurately.